Working with People Experiencing Homelessness

Working with People Experiencing Homelessness Training helps healthcare providers learn how to recognize different forms of homelessness, understand structural and health-related risk factors, navigate housing and referral systems, apply Housing First principles, communicate in trauma-informed ways, maintain professional boundaries, and respond safely and ethically in community and field-based settings.

What You Will Learn:

• Identify and differentiate federal definitions and types of homelessness, including chronic, episodic, and transitional homelessness.

• Explain key structural, economic, and health-related factors that contribute to homelessness and housing instability.

• Recognize populations disproportionately affected by homelessness and describe barriers they face in accessing care and housing.

• Apply Housing First and low-barrier principles when making referrals or engaging individuals in services.

• Demonstrate respectful, person-centered communication strategies that reduce stigma and build trust.

• Maintain professional boundaries and respond appropriately to hesitation, escalation, or safety concerns in community and field settings.

• Navigate the homelessness response system, including coordinated entry and supportive service referrals, to support continuity of care.

Once completed, you will receive a certificate of completion to verify you have finished the training. Course Length: 1 hour & 15 min.

The information contained in these trainings was derived from publications of CMS, NIH, and HHS (Government Sourced Material). None of the planners, authors or instructors for this activity have any relevant financial relationships to disclose. The Government Sourced Material used by AMC is available for no charge on their associated websites. The use of the Government Sourced Material by AMC does not imply endorsement or recommendation by CMS, NIH, HHS, or by the United States Government, of AMC, its enterprise, its facility, its services or its products. © 2026 American Medical Compliance, no copyright claimed in Government Sourced Material. If you are not completely satisfied with this course within 30 days you will receive a full refund.