Managing No-Shows & Late Cancellations

The following Managing No-Shows & Late Cancellations for Dental Healthcare Providers is designed to educate dental healthcare providers (DHCP) on the access, workflow, and continuity-of-care concerns created by missed appointments, as well as the consistent, respectful, and policy-based practices used to prevent and respond to attendance issues.

What you will learn:

• How missed appointments affect access and workflow

• How clear scheduling supports appointment attendance

• How respectful follow-up helps patients reconnect with care

• How documentation and escalation support consistent handling

Once completed, you will receive a certificate of completion to verify you have finished the training. Course Length: 45 minutes; CE: 0.75.

The information contained in these trainings was derived from publications of HHS.gov, AHRQ, CMS, ONC, and HRSA(Government Sourced Material). None of the planners, authors or instructors for this activity have any relevant financial relationships to disclose. The Government Sourced Material used by AMC is available for no charge on their associated websites. The use of the Government Sourced Material by AMC does not imply endorsement or recommendation by HHS.gov, AHRQ, CMS, ONC, HRSA or by the United States Government, of AMC, its enterprise, its facility, its services or its products. © 2026 American Medical Compliance, no copyright claimed in Government Sourced Material. If you are not completely satisfied with this course within 30 days you will receive a full refund.