Behavioral Education Training for Healthcare Providers

The following Behavioral Education Training for Healthcare Providers is designed to educate healthcare providers (HCP) on professional behavior in healthcare settings.

Upon completion of this course, learners should be able to:

• Recognize professional and unprofessional workplace behaviors when evaluating conduct that may affect healthcare team performance and patient care.

• Use constructive communication and conflict-resolution strategies when providing feedback or addressing disagreements in healthcare workplace interactions.

• Apply workplace behavior management principles consistent with employee protections, ethical standards, and organizational procedures when responding to conduct concerns.

What you will learn:

• Examples of unprofessional behavior in healthcare

• Strategies to address unprofessional behavior in colleagues

• Components of a behavioral improvement plan

• Ethical standards for healthcare professionals

• Ways to promote a positive workplace culture

• Conflict resolution techniques specific to healthcare settings

• Methods for monitoring changes in behavior

• Relevant laws related to workplace behavior in healthcare

Once completed, you will receive a certificate of completion to verify your participation in this activity. Course length: 1 hour.

American Medical Compliance, Inc. (AMC) is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. AMC designates this activity for 1 contact hours. Learners must complete the entire activity, including passing the quiz on the first or second attempt, to receive credit.

American Medical Compliance is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education to physicians. American Medical Compliance designates this activity for a maximum of 1 AMA PRA Category 1 CreditsTM.  Physicians should only claim this credit for their complete participation in this activity.

Providers approved by California Board of Registered Nursing. Provider # 18138 for 1 Contact Hours.

No relevant financial relationships exist for any individual in a position to control the content of the educational activity.

Our continuing education program is committed to enhancing the knowledge, skills, and professional performance of healthcare professionals as they strive to improve patient care outcomes and maintain a safe workspace. Through high-quality educational activities, we aim to address identified educational needs that support the continuous professional development of our healthcare community.

The information contained in these trainings was derived from publications of DOL, OSHA, WMC, Justice.gov, WV.gov, Cancer.gov, OPM, NIH, and NYC.gov (Government Sourced Material). The Government Sourced Material used by AMC is available for no charge on their associated websites. The use of the Government Sourced Material by AMC does not imply endorsement or recommendation by DOL, OSHA, WMC, Justice.gov, WV.gov, Cancer.gov, OPM, NIH, and NYC.gov or by the United States Government, of AMC, its enterprise, its facility, its services or its products. © 2026 American Medical Compliance, no copyright claimed in the State and Government Sourced Material. If you are not completely satisfied with this course within 30 days you will receive a full refund.